Insurance Claims

Metro Vancouver’s Risk Management Division oversees the claims process to ensure that claims are managed efficiently, accurately and in compliance with organizational standards. Learn what is involved in submitting a claim and explore resources and guidelines to help you navigate the process.​

Submit a claim

A notice of claim must be submitted within two months of the date of loss or injury, as required under Section 736 of ​the Local Government Act.

​​​Online​

• Notice of Cl​aim Online Form ​
  

Mail/Email​​

• Notice of Claim Form

Send to:​​

• BIS-Secretariat@metrovancouver.org or
  
• Metro Vancouve​​r
  Attention: Corporate Officer​
  ​4515 Central Boulevard
  Burnaby, BC
  V5H 0C6​​