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Community Engagement

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At Metro Vancouver, we make decisions that impact over three million residents in our region. ​Metro Vancouver engages municipalities, businesses, and the general public whenever we are working on a new program, policy, or project across our service areas.

 Upcoming engagement opportunities

 

 

Cariboo Dam Safety Enhancement Program EngagementCariboo Dam Safety Enhancement Program Engagement<div class="ExternalClassF1809234C64B467CB65449F43D41197A"><p>Metro Vancouver is looking at ways to enhance public safety around Cariboo Dam. To do this, we want to better understand how you use the Brunette River. Help us inform recommendations to enhance safety for all river users.</p><ul class="fa-ul"><li> <span class="fa-li"><i class="fa-light fa-link" aria-hidden="true"></i></span><a href="/services/liquid-waste/cariboo-dam-safety-enhancements-program" target="_blank">Learn more about the Cariboo Dam Safety Enhancement Program</a></li><li> <span class="fa-li"><i class="fa-light fa-link" aria-hidden="true"></i></span><a href="https://engage.zencity.io/metrovancouver/en/engagements/d3c5696e-124c-43e9-b72b-6b65b4edb216?utm_medium=referral">Take the survey now</a>​<br></li></ul></div>https://metrovancouver.org/events/Event/27764/7/2026 7:00:00 AM7/31/2026 7:00:00 AM
Engagement on Size and Structure of Metro Vancouver’s BoardsEngagement on Size and Structure of Metro Vancouver’s Boards<div class="ExternalClass559EF748CBF948A89F0AE4F85FDB1C65"><p></p><p></p><p><span style="font-size:12px;">Metro Vancouver is launching engagement on potential changes to the size and structure of its four boards. This follows one recommendation in </span><a href="/boards/Documents/Deloitte-MV-Board-Governance-Review-2025-05-23.pdf"><span style="font-size:12px;">Deloitte's Board Governance Review report</span></a><span style="font-size:12px;"> (2025) to consider reducing the size of the Boards to enhance decision making, strategic focus, and overall improved governance. </span></p><p><strong style="font-size:12px;">How to engage:</strong></p><ul style="list-style-type:disc;"><li><span style="font-size:12px;">Visit the </span><a href="/boards/board-governance-review"><span style="font-size:12px;">project web page</span></a><span style="font-size:12px;">​​</span><br style="font-size:12px;"></li><li><span style="font-size:12px;">Complete the </span><a href="https://engage.zencity.io/metrovancouver/en/engagements/ae4544b5-8aa4-4cc1-8021-f0d671e0fdf7?utm_medium=referral"><span style="font-size:12px;">online survey</span></a></li><li><span style="font-size:12px;">Attend a </span><a href="https://registration.metrovancouver.org/board/Pages/board-size-and-structure-webinar-registration.aspx"><span style="font-size:12px;">public webinar</span></a><span style="font-size:12px;">:</span></li><ul style="list-style-type:circle;"><li><span style="font-size:12px;">May 28, 2026 | 2:00-3:00 pm</span></li><li><span style="font-size:12px;">June 10, 2026 | 10:00-11:00 am</span></li></ul><li><span style="font-size:12px;">Email comments to </span><a href="mailto:icentre@metrovancouver.org"><span style="font-size:12px;">icentre@metrovancouver.org</span></a><span style="font-size:12px;"> (include “governance" in the subject line)</span></li><li><span style="font-size:12px;">Download the </span><a href="/boards/Documents/board-size-structure-factsheet.pdf"><span style="font-size:12px;">fact sheet</span></a><span style="font-size:12px;">  </span><br style="font-size:12px;"></li></ul><p><span style="font-size:12px;">All feedback will be provided to the Governance Committee and Metro Vancouver Boards for discussion in July 2026 and help inform decisions on any proposed changes. ​</span><br></p><p><br></p></div>https://metrovancouver.org/events/Event/27845/6/2026 7:00:00 AM6/14/2026 7:00:00 AM
Community Information Session: Upcoming Construction for the Westridge Sewer System UpgradeCommunity Information Session: Upcoming Construction for the Westridge Sewer System Upgrade<div class="ExternalClass41A576FB3822422293EA0E2A57F5BC19"><p>​​Metro Vancouver is hosting a community information session for Burnaby residents to learn more about upcoming construction impacts starting in summer 2026 on Hastings Street. Come learn more about what to expect, meet the team, and ask questions about the project.​​<br></p></div>https://metrovancouver.org/events/Event/2787Metro Vancouver6/25/2026 12:30:00 AM6/25/2026 2:30:00 AMhttps://metrovancouver.org/services/liquid-waste/westridge-sewer-system-upgrade, Westridge Sewer System Upgrade

About comm​unity engagement

Community engagement can take many forms, from online surveys to open houses to working groups. By participating in our engagement opportunities, you can help us make better decisions on projects or plans that affect you and your neighbours. Your input can maximize the benefits of a project, minimize the impacts, and provide new ideas or initiatives for your community.​​​​​​

 

 

Guiding principlesGuiding principles<div class="ExternalClassF3A309D4261847DD9C8F1D6C0F168D96"><ul><li>​​​​​Accountability – Metro Vancouver upholds the commitments it makes to the public and demonstrates that the results and outcomes of the engagement processes are consistent with the approved plans for engagement.</li><li>Inclusiveness – Metro Vancouver makes its best efforts to reach, involve and hear from those who are impacted. Plain language will be used in all engagement materials.</li><li>Transparency – Metro Vancouver provides clear and timely information, and endeavours to ensure decision processes, procedures, and constraints are understood.</li><li>Commitment – Metro Vancouver, within its ability and work plans, allocates sufficient resources for effective engagement.</li><li>Responsiveness – Metro Vancouver seeks to understand and be receptive to the public's input.​<br></li></ul></div>
Methods of engagementMethods of engagement<div class="ExternalClassBC9A1C9376964D639E4FE2A754304490"><p>​The format of our engagement depends on the nature of the project and the level of impact on residents and businesses. For example, a small project with minimal public impact (say, a temporary traffic detour) may only need a letter or notice to your home or an advertisement in the local newspaper. A larger project with significant impacts and longer duration in a community may call for ongoing public meetings and working groups (like designing and building a new wastewater treatment plant). Below, a spectrum of public participation* demonstrates how Metro Vancouver communicates and engages based on the needs and goals of a project.​</p></div>
Our spectrum of participationOur spectrum of participation<div class="ExternalClassBBC55A225E054088A80E0DC2CF18FE0D">​​ ​ <table class="uk-table uk-table-small uk-table-divider mv-table-border uk-table-striped"><thead><tr><th class="mv-bg-gray-mid mv-text-small" style="background-color:#b2b2b2;">​​​​<span class="mv-text-vertical mv-white uk-text-bold">IAP2 Spectrum</span> </th><th class="uk-text-center"> <img src="/about-us/PublishingImages/consult.jpg" title="Consult Infograph" alt="" />Consult</th><th class="uk-text-center"> <img src="/about-us/PublishingImages/involve.jpg" title="Involve Infograph" alt="" />Involve<br></th><th class="uk-text-center"> <img src="/about-us/PublishingImages/collaborate.jpg" title="Collaborate Infograph" alt="" />Collaborate​<br></th></tr></thead><tbody><tr><td class="mv-bg-gray-mid">​​ <span class="mv-text-vertical mv-white uk-text-bold mv-text-small">Public Participation Goal</span></td><td class="mv-bg-green-screen"><p>To obtain public feedback on analys​is, issues and alternatives and decisions.</p></td><td class="mv-bg-sepia-screen">​​To work with the public to make sure that the concerns and aspirations are considered and understood.</td><td class="mv-bg-cobalt-screen"><p>To partner with ​the p​ublic in each aspect of the decision-making.​<br></p></td></tr><tr><td class="mv-bg-gray-mid">​​ <span class="mv-text-vertical mv-white uk-text-bold mv-text-small">Promise​ to Public</span></td><td class="mv-bg-green-screen"><p>We will keep you informed, listen to and acknowledge concern​s and aspirations, and provide feedback on how public input influenced the decision.</p></td><td class="mv-bg-sepia-screen">​We will work with you to ensure that your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public influenced the decision.</td><td class="mv-bg-cobalt-screen"><p>We will look to you for advice and innovation in formulating solutions and i​ncorporate your advice and recommendations into the decision to the maxim​um extent possible.</p></td></tr></tbody></table>​<br> <p class="mv-text-small">*This spectrum is adapted from the <a href="http://www.iap2.org/" target="_blank" title="International Association of Public Participation (IAP2)">International Association of Public Participation (IAP2)</a>, which seeks "to promote and improve the practice of public participation in relation to individuals, governments, institutions, and other entities that affect the public interest in nations throughout the world."<br></p></div>
Community engagement outcomesCommunity engagement outcomes<div class="ExternalClass4586D18B67BC4456AD91000DB17A5DB8"><p>Community engagement can help to minimize impacts and develop better projects.</p><p>Additional benefits of community engagement include strengthening relationships, informed dialogue, sharing information on the interconnectivity of our systems, the resiliency of our major utilities, educating on water conservation and source control to protect the environment, and providing education to ​K-12 students and teachers and beyond through our many public events, tours and programs.​</p></div>
Indigenous Peoples engagementIndigenous Peoples engagement<div class="ExternalClassE897EFAC8F124A40A0A721991A8FC0F6"><p>​Metro Vancouver recognizes the history of Indigenous Peoples and aims to build meaningful and enduring relationships with First Nations. We are committed to engaging First Nation communities through information sharing, engagement and ongoing communication.<br></p><p><i class="fa-light fa-link"></i> ​Learn more about <a href="/about-us/indigenous-relations">Indigenous Relations at Metro Vancouver</a>​.<br>​<br></p></div>

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