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Make an Air Quality Complaint

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  • Residential indoor wood burning is prohibited from May 15 to September 15 unless the wood-burning device ​is operated within an off-grid residence that is located outside the Urban Containment Boundary, or the device ​is the sole source of heat.


​To make a complaint about odour,​​ dust or other air contaminants in the Metro Vancouver region you can:​

​​​Please be pre​​pared to provide the following:

  • your contact information
  • suspected source of emissions
  • ​description of emissions and how they are affecting you

We may call you back if we need more information.​​

Contacts

Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.​

IssueWho to contact​
Outdoor air quality and odour complaints in Metro Vancouver  Metro Vancouver: 604-436-6777
Outdoor air quality complaints outside Metro Vancouver

BC Ministry of Environment

For immediate health or environmental concerns call: 1-877-952-7277

General outdoor air quality information enquiries AQInfo@metrovancouver.org  
Smoking vehicles (trucks and buses) 1-888-775-8785
Backyard burning complaints Local fire department
Workplace indoor air quality Work Safe BC: 604-276-3100
Indoor air quality health concerns Local health authority

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