To make a complaint about odour, dust or other air contaminants in the Metro Vancouver region you can:
Please be prepared to provide the following:
- your contact information
- suspected source of emissions
- description of emissions and how they are affecting you
We will generally only call or email you back if we need more information. Metro Vancouver will not identify the person who submitted a complaint when following up with the suspected source.
Contacts
Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.
| Issue | Who to contact
|
|---|
| Outdoor air quality and odour complaints in Metro Vancouver | Metro Vancouver: 604-436-6777 |
| Outdoor air quality complaints outside Metro Vancouver | BC Ministry of Environment For immediate health or environmental concerns call: 1-877-952-7277 |
| General outdoor air quality information enquiries |
AQInfo@metrovancouver.org |
| Smoking vehicles (trucks and buses) | 1-888-775-8785 |
| Backyard burning complaints | Local fire department |
| Workplace indoor air quality | Work Safe BC: 604-276-3100 |
| Indoor air quality health concerns | Local health authority |