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Make an Air Quality Complaint

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Before you use a residential indoor wood-burning stove, fireplace, or furnace in the Metro Vancouver region you must provide a declaration to follow best burning practices. Eligible devices located within the Urban Containment Boundary​, must also be registered. Learn more​​.


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​To complain about odour,​​ dust or other air contaminant you can:

​​​Please be pre​​pared to provide the following:

  • your contact information
  • suspected source of emissions
  • ​description of emissions and how they are affecting you

We may call you back if we need more information.​​

Who to contact

Metro Vancouver manages outdoor air quality and odour complaints in Metro Vancouver. Other air quality complaints should be directed to the appropriate authority.​

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IssueWho to contact​
Outdoor air quality and odour complaints in Metro Vancouver  Metro Vancouver: 604-436-6777
Outdoor air quality complaints outside Metro Vancouver

BC Ministry of Environment

For immediate health or environmental concerns call: 1-877-952-7277

General outdoor air quality information enquiries AQInfo@metrovancouver.org  
Smoking vehicles (trucks and buses) 1-888-775-8785
Backyard burning complaints your local fire department
Workplace indoor air quality Work Safe BC: 604-276-3100
Indoor air quality health concerns your local health authority

 

 Related links

 

 

Resourceshttps://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/resources, ResourcesResources
Making an Effective Air Quality Complainthttps://metrovancouver.org/services/air-quality-climate-action/Documents/making-and-effective-complaint.pdf, Making an Effective Air Quality ComplaintMaking an Effective Air Quality Complaint
Odourhttps://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/odour, OdourOdour
Open Burninghttps://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/open-burning, Open BurningOpen Burning
Residential Indoor Wood Burninghttps://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/residential-indoor-wood-burning, Residential Indoor Wood BurningResidential Indoor Wood Burning
Tips on Making a Wood Smoke Complainthttps://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/tips-on-making-a-wood-smoke-complaint, Tips on Making a Wood Smoke ComplaintTips on Making a Wood Smoke Complaint
Tips on Making an Odour Complainthttps://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/tips-on-making-an-odour-complaint, Tips on Making an Odour ComplaintTips on Making an Odour Complaint
What Happens to an Air Quality Complaint?https://metrovancouver.org/services/environmental-regulation-enforcement/air-quality-regulatory-program/what-happens-to-a-complaint, What Happens to an Air Quality Complaint?What Happens to an Air Quality Complaint?

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